కౌంటర్ బిల్లింగ్ ఎగ్జిక్యూటివ్

Job Description

Front Office Executive – Billing & Customer Service

Company:Reputed 5 star golf property

Department: Front Office & Finance

Industry: Hospitality (Golf Club / Hotel)

Position

Front Office Executive – Billing & Customer Service

Number of Openings: 2

Experience

2–3 years of experience in Front Office, Billing, Accounts, or Customer Handling.

Experience in Hospitality, Golf Clubs, Hotels, or Resorts preferred.

Educational Qualification

Bachelor's Degree in Hospitality, B.Com, or Graduate in Commerce/Finance.

Key Skills

Front Office Operations

Customer Service

Billing & Invoice Generation

Cash, Card & UPI Payment Handling

POS (Point of Sale) Operations

Cash Handling & Closing

Communication & Interpersonal Skills

Basic Accounting Knowledge

MS Office

Key Responsibilities

Handle member and guest billing accurately.

Generate invoices and process daily transactions.

Receive payments through Cash, Card, UPI, and POS systems.

Attend to member and guest queries professionally.

Ensure services are provided only to authorized members and guests.

Verify billing accuracy and resolve discrepancies.

Maintain membership records and transaction details.

Coordinate with Golf Operations and other departments for seamless service.

Perform daily reconciliation of billing records with system-generated reports.

Track outstanding dues and follow up when required.

Maintain records of advance payments, adjustments, and member transactions.

Ensure compliance with club policies, procedures, and financial controls.

Preferred Candidate Profile

Strong customer service orientation.

Good communication and interpersonal skills.

Ability to work under pressure.

Attention to detail and accuracy.

Team player with a positive attitude.

Compensation

As per company standards / Industry norms.

• It is a Full Time అకౌంటెంట్ job for candidates with 3 - 5 years of experience.