Travel Sales Executive

Location: MakeMyTrip Franchise Store Katraj Pune

Department: Sales & Travel Services

Job Summary

We are looking for an enthusiastic and customer-focused Sales Executive to join our MakeMyTrip Franchise Store. The candidate will be responsible for assisting customers with their travel requirements, generating sales, handling enquiries, and providing excellent customer service.

Key Responsibilities

Attend walk-in customers and understand their travel requirements.

Sell Domestic & International Tour Packages, Flight Tickets, Hotel Bookings, and Holiday Packages.

Handle customer enquiries through calls, WhatsApp, and in-store visits.

Prepare travel quotations and share suitable travel options with customers.

Follow up with leads and convert enquiries into confirmed bookings.

Achieve monthly sales and revenue targets.

Upsell and cross-sell relevant travel products and services.

Maintain customer records and update lead/follow-up status.

Build strong relationships with customers and encourage repeat business.

Coordinate with the internal team for smooth booking and customer support.

Candidate Requirements

Graduate / Undergraduate with good communication skills.

06 months –3 years of experience in Sales, Travel, Tourism, Hospitality, or Customer Service.

Strong sales and customer-handling skills.

Good verbal and written communication.

Basic computer and MS Office knowledge.

Ability to follow up with leads and close sales.

Target-oriented and self-motivated.

Knowledge of domestic and international travel destinations will be an advantage.

Preferred Skills

Travel Sales

Holiday Package Sales

Lead Conversion

Customer Relationship Management

Telecalling & Follow-ups

Negotiation & Closing Skills

Job Type: Full-Time,

Join our team and help customers plan memorable travel experiences!

• It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.