Job Title: Travel Consultant
Location: Surat
Timings: 10:00 AM – 7:00 PM
Responsibilities:
Research various destinations and means of travel regarding prices, customs, weather conditions, and reviews.
Understand clients’ requirements and suggest suitable travel packages or services.
Organize travel from beginning to end, including booking tickets, accommodation, rental transportation, etc.
Provide travellers with relevant travel materials such as guides, maps, and event programs.
Manage deposits, balances, and other payment collections.
Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
Handle unforeseen problems, complaints, and determine eligibility for refunds.
Stay updated on tourism trends by attending industry conferences.
Create and maintain electronic client records.
Build and maintain strong relationships with key clients and partners.
Maintain financial records and documents related to bookings.
Achieve set revenue and profit targets.
Requirements & Skills:
Proven experience as a Travel Consultant.
Strong knowledge of travel software (computer reservation systems, GDS systems, and e-travel tools).
Proficiency in English; knowledge of additional languages is an advantage.
Excellent sales and customer service skills with a client-focused approach.
Well-versed in both domestic and international travel (business, holiday, group, and individual).
Strong communication, presentation, and persuasion skills.
Ability to handle travel-related issues and crises effectively.
Bachelor’s degree in Hospitality, Travel, Tourism, Business, or related field (preferred).
Candidates with personal travel experience will be given preference.