TeleMarketing

15,000 - 18,000 /month

Roche International

Kanjur marg (west), Mumbai

6 - 24 months Experience in Sales / Business Development

1 Opening

Full Time

Skills Required

Cold Calling

Computer Knowledge

Lead Generation

Wiring

Job Highlights

Sales Type: B2B Sales

Graduate and above

Females Only

09:00 AM - 06:30 AM | 6 days working

Job Benefits: Medical Benefits

Job Description

🚗 Job Title : Customer Service (Sales)

📌 Role Overview

Responsible for handling customer interactions, generating sales leads, and ensuring a smooth buying & after-sales experience for vehicle customers. This role combines customer support + sales conversion.

🛠️ Key Responsibilities

1. 📞 Customer Interaction

Attend inbound/outbound calls, walk-ins, and online inquiries

Understand customer needs (vehicle type, budget, usage)

Provide accurate information about vehicles and services

2. 🚘 Sales & Lead Conversion

Explain vehicle features, pricing, and offers

Convert inquiries into test drives and bookings

Achieve monthly sales targets for brands.

3. 🤝 Customer Relationship Management

Build long-term relationships with customers

Follow up regularly for:

Purchase decisions

Service reminders

Repeat sales / referrals

4. 🧾 Documentation & Process Handling

Assist customers with:

Booking process

Loan & finance coordination

Insurance and registration

Ensure proper documentation and compliance

5. ⭐ After-Sales Support

Coordinate with service team for customer issues

Ensure smooth delivery and post-sale experience

Handle complaints and ensure resolution

6. 📊 CRM & Reporting

Update customer data in CRM system

Track leads, conversions, and follow-ups

Maintain daily sales and activity reports

6 months–3 years in sales or customer service

💡 Key Skills

Strong communication & interpersonal skills

Sales and negotiation ability

Customer handling & problem-solving

Basic knowledge of automobiles

Other Details

It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this TeleMarketing job

What skills and experience do you need for this TeleMarketing job?
Ans : To apply for this TeleMarketing job, candidates should have skills like Cold Calling, Computer Knowledge, Lead Generation, Wiring along with 1-2 years of experience.
What salary is offered for this TeleMarketing job?
Ans : The salary for this TeleMarketing job ranges between ₹15,000-₹18,000 per month.
What is the work schedule for this TeleMarketing job?
Ans : This TeleMarketing job has 6 days working days and timings from 09:00 AM - 06:30 AM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kanjur marg (west), Mumbai.
How many vacancies are there for this TeleMarketing job?
Ans : There is 1 vacancy for this TeleMarketing role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this TeleMarketing role. Only female candidates are eligible.
What does the role of TeleMarketing involve?
Ans : As a TeleMarketing, your work will involve skills like Cold Calling, Computer Knowledge, Lead Generation, Wiring. This role is part of Sales / Business Development category.
What is the job location for this position?
Ans : The job location for this TeleMarketing position is Kanjur marg (west), Mumbai.
Who is the right fit for this TeleMarketing job?
Ans : A candidate having skills like Cold Calling, Computer Knowledge, Lead Generation, Wiring with 1-2 years of experience is the right fit for this TeleMarketing job.
What makes this TeleMarketing job a good opportunity?
Ans : This TeleMarketing job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 1 openings.