Telecalling Team Leader

18,000 - 40,000 /month

Ghw Hospitality Private Limited

Kaushambi, Ghaziabad

1 - 4 years Experience in Sales / Business Development

2 Openings

Full Time

Skills Required

Cold Calling

Wiring

Job Highlights

All Education levels

All genders

10:00 AM - 07:00 PM | 6 days working

Job Description

We are looking for a Telecalling Team Leader to join our team at Ghw Hospitality Private Limited. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of ₹18,000 - ₹40,000 along with career growth opportunities in a collaborative environment.

Key Responsibilities

1. Team Handling & Mentorship

Supervise and motivate a team of telecallers to achieve daily, weekly, and monthly calling targets.

Conduct regular training sessions on communication skills, objection handling, and product knowledge.

Monitor live calls and provide constructive feedback to improve conversion rates and script adherence.

2. Appointment Generation & Lead Management

Strategize outreach campaigns to maximize the volume of qualified appointments generated for the field team.

Ensure the quality of leads by implementing rigorous qualification standards before handover.

Track lead aging and ensure timely follow-ups to prevent lead leakage.

3. Sales Team Coordination

Act as the primary liaison between the telecalling unit and the sales team to ensure a smooth transition of prospective clients.

Gather feedback from sales executives on the quality of appointments to refine calling strategies.

Align calling schedules with sales team availability to optimize meeting success rates.

4. Branch & Internal Coordination

Collaborate with the Branch Manager and other department heads to align telecalling activities with overall branch objectives.

Manage administrative tasks related to the team, including attendance, performance reports, and resource allocation.

Serve as the central point of contact for the entire team to ensure clear communication of company policies and updates.

5. Business Enhancement

Identify market trends and customer feedback patterns to suggest improvements in the sales process.

Implement innovative calling strategies to expand the customer base and increase market share.

Analyze performance data to identify bottlenecks and execute solutions that drive revenue growth.

Preferred Qualifications

Experience: Proven track record in telecalling, with at least 2–3 years in a supervisory or leadership role.

Skills: Exceptional verbal communication, strong analytical mindset, and proficiency in CRM software.

Attributes: High energy, result-oriented, and the ability to thrive in a fast-paced, target-driven environment.

Other Details

It is a Full Time Sales / Business Development job for candidates with 1 - 4 years of experience.

More about this Telecalling Team Leader job

What are the eligibility criteria for this Telecalling Team Leader job?
Ans : Candidates should have All Education levels with 1-4 years of experience and skills like Cold Calling, Wiring for this Telecalling Team Leader job offered by Ghw Hospitality Private Limited in Kaushambi, Ghaziabad.
What salary is offered for this Telecalling Team Leader job?
Ans : The salary for this Telecalling Team Leader job ranges between ₹18,000-₹40,000 per month.
What are the working days and timings for this job?
Ans : This Telecalling Team Leader job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kaushambi, Ghaziabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What does the role of Telecalling Team Leader involve?
Ans : As a Telecalling Team Leader, your work will involve skills like Cold Calling, Wiring. This role is part of Sales / Business Development category.
Where is this job located?
Ans : This Telecalling Team Leader job is located in Kaushambi, Ghaziabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Cold Calling, Wiring along with 1-4 years of experience is ideal for this Telecalling Team Leader job.
Why should you apply for this Telecalling Team Leader job?
Ans : This Telecalling Team Leader job offers a salary between ₹18,000-₹40,000 per month. This is a Full Time opportunity and has 2 openings available.