Telecalling Manager

Senior Telesales Executive

Job Description in brief: Sr Telesales Executive guides students and parents in academic and career planning, including subject selection, course pathways, and college admissions. The role combines counseling with lead generation—through walk-ins, tele-calling, and follow-ups—to drive admissions. Counselors also provide practical study tips, collaborate with parents and administrators, and ensure a smooth admission process while building lasting trust.The role also involves coordination  with internal departments for smooth onboarding of students and generating and submitting reports to management as required.

Hiring  Agency: Namura HR Consulting -Hiring for FirstBit Solutions

Hiring Company:  FirstBit Solutions is an IT training institute established in 2015 that provides high quality, in-demand and career-focused IT education and skill development programs.It is established by trainers with vast IT experience, FirstBit with latest technology and lab set-up, conducts IT programs online as well as in classrooms and has built careers for students across India .

Company Address: FirstBit Solutions, Aditya Centeegra-Office No. 7, 3rd Floor, Near IDBI Bank, Dnyaneshwar Paduka Chowk, Fergusson College Road, Pune 411004.

Company Website: https://firstbitsolutions.com/

Educational Qualification :  Any Graduate with certificate /diploma in counselling

Work Experience:  Minimum 2.5 years experience  

Annual CTC Range: Rs  3.9 Lac per annum (LPA ) or Monthly Rs 32500 Fixed + Attractive Incentives/ Bonus  based on performance   as follow

·        Opportunity to grow in a dynamic and student-focused environment.

·        Training and career development support.

Role:Senior Education Counselor / Sr Telesales Executive

Employment type: Full Time-on Roll

Educational Qualification: Any graduate with equivalent  course in counselling

Key Skills:

·        Graduate in any discipline (Education/HR/Management background preferred).

·        Good communication skill sin English and interpersonal skills.

·        Target-oriented and able to work under pressure.

·        Good convincing and negotiation ability.

·        Basic computer knowledge (MS Office, Email, CRM tools).

·        Trustworthiness, team player, solution-minded

Roles and Responsibilities:

·        Counsel students and parents about educational courses, programs, and career opportunities.

·        Handle walk-in inquiries and follow up with leads.

·        Generate leads through calls, references, and digital platforms.

·        Conduct tele-calling and convert inquiries into admissions.

·        Maintain and update the student database in CRM software (leads, inquiries, follow

·        ups).

·        Provide accurate and timely information about courses, fees, and admission procedures.

·        Coordinate with internal departments for smooth onboarding of students.

·        Prepare and submit reports to management as required.

·        Proficiency in MS Office and basic computer skills.

• It is a Full Time Sales / Business Development job for candidates with 4 - 5 years of experience.

More about this Telecalling Manager job

1. What is the eligibility criteria to apply for this Telecalling Manager job?
   Ans: The candidate should be Graduate and above and above with 4 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Telecalling Manager job?
   Ans: This Telecalling Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Manager job?
   Ans: No, there is no fee applicable for applying this Telecalling Manager job and during the employment with the company, i.e., FIRSTBIT SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Manager role?
   Ans: There is an immediate opening of 2 Telecalling Manager at FIRSTBIT SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecalling Manager job?
   Ans: This Telecalling Manager job has 09:00 सुबह - 06:00 शाम timing.