Job Title: Patient Calling Executive (Telecaller)
Location:
Employment Type: Full-Time
Salary & Benefits:
Salary: ₹12000 Per Month
Training and growth opportunities
Shift Timings:
One candidate for: 8:00 AM – 2:00 PM
One candidate for: 2:00 PM – 8:00 PM
Job Overview:
Madhavbaug Clinic is looking for a dedicated and proactive Patient Calling Executive to manage patient communication, handle lead calls, and assist in booking appointments. The ideal candidate should have strong communication skills, experience in cold calling, and basic knowledge of MS Office.
Key Responsibilities:
Call and follow up with leads provided by the clinic
Explain clinic services, treatments, and benefits to patients clearly
Convince potential patients and schedule clinic visits/appointments
Handle inbound and outbound calls professionally
Maintain call records, lead status, and follow-ups in MS Office (Excel/CRM)
Build trust and maintain a positive relationship with patients
Achieve daily/weekly calling and conversion targets
Requirements:
Proven experience in cold calling / telecalling (Healthcare experience is a plus)
Good communication skills (Hindi required, English preferred)
Basic knowledge of MS Office (Excel, Word)
Ability to handle patient queries with empathy and clarity
Target-oriented and self-motivated
Preferred Candidate Profile:
Experience in healthcare, clinic, or wellness industry
Strong persuasion and interpersonal skills
Ability to work in a fast-paced environment