Telecalling Executive

Location: Gurgaon

Experience: 1–3 Years

Employment Type: Full-time

Job Summary

We are seeking a Telesales Executive with strong English communication skills to connect with customers over phone calls, understand their requirements, and convert leads into successful sales. The role requires confidence, clarity in spoken English, and a target-driven mindset.

Key Responsibilities

Sales & Calling

Make outbound sales calls to prospective customers

Handle inbound customer inquiries professionally

Communicate fluently in English to explain products/services

Understand customer needs and close sales effectively

Follow up on interested leads and pending closures

CRM & Documentation

Update customer details and call outcomes in CRM

Maintain accurate records of conversations and follow-ups

Share daily and weekly performance reports

Customer Experience

Handle objections confidently in English

Maintain professional and courteous communication

Coordinate with internal teams for smooth order closure

Mandatory Requirements

Excellent spoken English (Mandatory)

Clear pronunciation and confidence on calls

Ability to explain, convince, and negotiate in English

Basic computer and CRM knowledge

Willingness to work with targets

Preferred Skills (Good to Have)

Prior experience in telesales / inside sales / call center

Exposure to B2C or B2B sales

Familiarity with CRM tools

Key Performance Indicators (KPIs)

Daily call volume

English call quality score

Conversion ratio

Monthly sales target achievement

Compensation & Benefits

Fixed salary + high performance incentives

Attractive commissions

Professional training & career growth

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.