Tele Caller
Job Description: -
· Making calls to potential or existing customers to promote products or services, generate leads, or schedule appointments.
· Addressing inquiries from customers, providing information, and resolving issues.
· Identifying and qualifying potential customers through phone interactions.
· Selling products or services, providing customer support, and resolving complaints.
· Maintaining accurate records of customer interactions in CRM systems.
· Adhering to specific communication scripts and guidelines to ensure consistency and professionalism.
· Working towards individual and team sales targets by effectively promoting products and persuading customers.
· Maintaining positive relationships with customers through engaging and friendly communication.
Essential Skills:
· Excellent verbal and written communication skills are crucial for conveying information clearly and effectively.
· The ability to build rapport and establish positive relationships with customers is vital.
· Being able to effectively promote products or services and persuade customers to make purchases is essential.
· The ability to actively listen to customer needs and concerns is important for providing effective solutions.
· The ability to resolve customer complaints and find solutions to their issues.
· Basic computer skills are needed for navigating CRM systems and other software.
· Experience: 1-4 years
· Location – Alakhnanda, Nearest Metro Station is Govindpuri.
· Education Qualification – Any Graduate/Post Graduate