Telecalling Team Leader

Job Title: Team Leader – Tele‑marketing / Sales

About the Company

Country Holidays Travel India Pvt. Ltd. is one of North India’s leading holiday packaging and travel services providers. Based in Nehru Place, Delhi, it offers outbound and inbound travel packages, reservations, and holiday solutions to domestic and international clients .

Role Overview

As a Team Leader, you'll manage and mentor a team of tele-marketers or sales consultants, driving performance, productivity, and client satisfaction. Your focus will be on achieving targets, coaching the team, and maintaining quality standards .

Key Responsibilities

Team Management: Lead, supervise, and motivate a team of tele‑marketing / sales professionals; set daily/weekly targets and delegate tasks.

Performance Monitoring: Track KPIs, call metrics, lead conversion, and manage quality through call monitoring and reporting dashboards.

Coaching & Training: Conduct regular one-on-one coaching, provide feedback, training, and process guidance to elevate team performance.

Sales Target Execution: Ensure team meets individual and overall sales or revenue targets; support escalated clients and complex cases.

Reporting & Analysis: Prepare regular performance reports, identify bottlenecks, and suggest process improvements.

Qualifications & Experience

Education: At least 12th pass; bachelor’s degree preferred 

Experience: 1–3 years of relevant experience in tele‑sales or B2C sales; at least 1 year in a supervisory or leadership position preferred.

Skills:

Personal Traits:

Motivator with a positive and proactive attitude.

Ability to multitask, adapt quickly, and resolve customer escalations.

Focused on outcomes with detail orientation and problem-solving mindset.

Compensation & Benefits

Salary Range: ₹30,000–₹35,000 per month (as listed by job boards) 

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Incentives: Performance-based bonuses and variable pay depending on team outcomes.

Perks: Cell phone

Location: Nehru Place, New Delhi; office-based role with day‑shift hours

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Growth Path: High performers may be promoted into senior team lead or branch in‑charge roles; industry standard progression if targets and leadership are strong.

Why This Role Matters

You will lead from the front, shaping team culture, improving performance, and directly impacting sales outcomes.

This role is ideal for aspiring managers who enjoy mentoring, coaching, and organizing process-driven sales operations within the travel sector.

✅ Summary Table

Attribute Details

Title Team Leader – Tele‑marketing / Sales

Team Size ~5‑10 team members (typical)

Reporting to Sales Manager / Operations Head

Targets Daily/weekly call and conversion targets, revenue goals

Experience Required 1–3 years in sales; 1 year leadership preferred

Essential Skills Communication, coaching, ₹30K–₹35K/month + incentives; ~₹3.2–4.1 LPA CTC

Work Hours Day shift, office-based, Tuesday–Sunday(depending on branch)

Final Thoughts

This Team Leader position is geared toward candidates who combine strong operational leadership with passion for achieving sales targets in a dynamic travel environment. If you're comfortable leading teams, analyzing performance metrics, and delivering results through structured coaching and collaboration, this role offers real scope for growth within Country Holidays Travel India.

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹32000 - ₹34000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., COUNTRY HOLIDAYS TRAVEL INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 2 Telecalling Team Leader at COUNTRY HOLIDAYS TRAVEL INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has 10:00 AM - 07:00 PM timing.