Telecaller

Job description

A Tele calling executive will be the first point of contact for potential clients interested in our real estate properties. This role is crucial for lead generation, nurturing prospects, and setting up appointments & site visits for the sales team. The ideal candidate is required to possess excellent communication skills and a persuasive attitude. A strong understanding of the real estate market - Pune (Macro Market) & other micro markets in essential.

Responsibilities:

• Lead Generation & Qualification:

• Make outbound calls to prospective clients from provided databases and generate new leads through various sources.

• Receive inbound calls and respond to inquiries about properties & projects.

• Effectively qualify leads based on their requirements, budget, and interest level.

• Provide accurate and detailed information about our residential & plotting projects, including features, amenities, pricing, location advantages, and current offers.

• Customer Engagement & Relationship Building:

• Build rapport with potential clients and maintain a positive and professional demeanor during all interactions.

• Address client queries and objections effectively and provide appropriate solutions or clarifications.

• Follow up with interested clients regularly to nurture relationships and keep them engaged.

• Schedule and confirm appointments for property viewings, site visits or meetings with the sales team.

• Data Management & Reporting:

• Maintain accurate and updated records of all client interactions, leads, and appointments in the CRM system.

• Track & reporting daily call performance, lead conversion rates, and other relevant metrics.

• Prepare daily/weekly reports on lead generation and appointment scheduling.

• Sales Support & Market Awareness:

• Collaborate closely with the sales and marketing teams to ensure a smooth handover of qualified leads.

• Stay updated on the latest real estate market trends, competitor activities, and project details.

• Continuously enhance knowledge of company's property portfolio and upcoming projects.

Qualifications:

• Bachelor's degree is essential. MBA would be a plus.

• Proven experience in telecalling, telemarketing, or customer service, preferably in the real estate.

• Excellent verbal communication skills in English and regional languages (e.g., Hindi, Marathi, etc.)

• Strong interpersonal skills and the ability to build reportquickly.

• Proficiency in using CRM software and other telecalling tools.

• Basic computer skills (MS Office Suite).

• Ability to work independently and as part of a team.

• Familiarity with real estate terminology and concepts is an advantage.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Compensation Package:

• Performance bonus

Schedule:

• Day shift

• Weekend availability

Work Location: In person

Speak with the employer +91 77700 42828

Job Type: Full-time

Work Location: In person

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., RISE REALTY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at RISE REALTY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has 09:30 सुबह - 06:30 शाम timing.