Job Title : Telecalling Executive
Experience : Fresher to 3 Years
Location : 202, First Floor, Sector 5, Major Mohit Sharma Rajendra Nagar, Ghaziabad, Uttar Pradesh
Employment Type : Full-Time
Work Mode : Work From Office
Company Name : NeoGenCode Technologies Pvt. Ltd.
Job Overview :
We are looking for an enthusiastic and confident Telecaller to join our team. The candidate will be responsible for making outbound calls, communicating with potential customers / candidates, understanding their requirements, and maintaining proper follow-up.
Key Responsibilities :
Make outbound calls to potential customers / candidates from provided databases.
Explain company services, job opportunities, or offerings clearly.
Understand requirements and provide relevant information.
Generate leads and maintain regular follow-ups.
Handle queries and objections professionally.
Maintain call records and update CRM/database regularly.
Achieve daily / weekly calling and conversion targets.
Coordinate with the internal team for further processing.
Build and maintain positive relationships through effective communication.
Requirements :
Excellent verbal communication and interpersonal skills.
Hindi communication is mandatory; basic English is preferred.
Good convincing and negotiation skills.
Comfortable making a high volume of outbound calls.
Basic computer knowledge and familiarity with MS Office/CRM tools.
Positive attitude, confidence, and target-oriented approach.
Freshers can apply; prior telecalling / customer support / sales experience is an advantage.
Key Skills :
Telecalling | Outbound Calling | Lead Generation | Customer Handling | Follow-ups | Communication | Convincing Skills | Basic Computer Skills
What We Offer :
Competitive salary with performance incentives.
Growth and learning opportunities.
Supportive work environment.
Opportunity to develop communication and sales skills.