Tele calling

Job Title: Tele Calling Executive

Company Name: Medsun Biomedical Technology Pvt. Ltd.

Location: Noida

Experience: 0-6 Months

Department: Tele Calling

Company Overview :

Medsun Biomedical Technologies is a leading healthcare B2B platform committed to providing top-notch medical equipment and supplies to hospitals, clinics, and medical laboratories. We are on a mission to make medical equipment easily available, accessible, and affordable for the entire world. We supply all over India and export to more than 68 countries.

Website : https://www.hospitalstore.com/

Apply here : https://erp.hospitalstore.com/jobs

Job Description: The Telecaller will be responsible for initiating and maintaining communication with vendors and customers—both existing and potential. The ideal candidate will have excellent communication skills, a results-driven approach, and the ability to foster strong relationships through effective follow-ups.

Key Responsibilities:

1. Vendor Communication: Engage with existing vendors to strengthen relationships and pitch services or updates; approach and onboard new vendors.

2. Customer Outreach: Pitch to existing and potential customers, explain our products/services, and resolve queries effectively.

3. Lead Management: Identify and qualify new leads for potential partnerships or sales.

4. Follow-Ups: Maintain a systematic follow-up process on previous pitches, ensuring timely responses and nurturing partnerships.

5. Maintain Records: Accurately log calls, pitches, follow-ups, and outcomes in the CRM system.

6. Feedback Gathering: Collect feedback from vendors and customers to improve services and strengthen partnerships.

7. Coordination: Work closely with internal teams to align vendor and customer requirements with company offerings.

Qualifications and Skills Required:

1. High school diploma or equivalent; a Bachelor's degree is a plus.

2. Proven experience in tele calling, sales, or customer relations (preferably 1-2 years).

3. Exceptional verbal communication and interpersonal skills.

4. Strong persuasion skills with a professional and friendly tone.

5. Organized and self-motivated with the ability to handle multiple tasks.

6. Basic knowledge of healthcare or related fields is an advantage.

7. In-depth knowledge of hospital equipment and vendor management practices.

8. Ability to build and maintain strong vendor relationships.

9. Ability to work independently and as part of a team.

Thank you.
HR Team

• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.