Collection Executive

Job Title: Collection Executive

Location: Noida
Experience: 0–3 Years
Industry: BFSI / Ed-Tech / Services
Employment Type: Full-Time

Job Responsibilities:

• Follow up with customers for pending payments through calls, emails, and messages.

• Ensure timely collection of dues as per company policies.

• Maintain accurate records of collections, follow-ups, and payment status.

• Resolve customer queries related to outstanding payments.

• Coordinate with internal teams to close payment cases smoothly.

• Update payment details and customer information in CRM systems.

• Achieve monthly collection targets while maintaining professional communication.

• Escalate critical or overdue cases to the concerned department.

Required Skills:

• Good communication and negotiation skills.

• Ability to handle follow-ups professionally.

• Basic knowledge of MS Excel and computer operations.

• Target-oriented and result-driven mindset.

• Ability to work under pressure and meet deadlines.

Preferred Qualifications:

• Graduate in any discipline.

• Experience in collections, customer support is a plus.

• Freshers with good communication skills can apply.

What We Offer:

• Fixed salary + performance-based incentives.

• Growth opportunities within the organization.

• Supportive team environment and training.

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.