A PR EXECUTIVE in an Optical Electronic (Internet and CATV) Company plays a critical role in managing customer interactions, providing technical product demonstrations, and driving sales. Here’s a detailed breakdown of responsibilities and skills for a P R EXECUTIVE in this role, including tasks such as lead management, CRM use, and continuous product updates to customers.
A PR EXECUTIVE provides counselling and guidance over the phone, often in areas such as education of product, customer service etc. Their role is to offer support, information, and solutions to individuals seeking assistance, typically in a remote setting. Here’s an overview of the responsibilities and skills required for this role:
Key Responsibilities:
1.Lead Generation & Management:
2. Demonstrating Products:
3. CRM Management:
4. Customer Updates & Product Awareness:
5. Training & Development:
6. Reporting & Performance Monito
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 3 years of experience. Strong communication skills, customer-centric approach, and ability to close deals are important for this profile. Proficiency in Cold Calling, Computer Knowledge, Lead Generation, Convincing Skills, MS Excel, Communication skill is an added advantage.