General Skills (for all staff)
• Good communication & interpersonal skills
• Customer service orientation
• Teamwork & collaboration
• Punctuality & discipline
• Adaptability & willingness to learn
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Retail / Sales Staff
• Knowledge of perfumes, attars, and fragrances
• Ability to explain fragrance notes & help customers choose
• Upselling & cross-selling skills
• Inventory handling & stock management
• POS (billing system) handling
• Professional grooming & presentation
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Production / Mixing Staff
• Basic knowledge of perfume raw materials (oils, chemicals, fixatives, DPG, ethanol)
• Understanding of safety & hygiene standards
• Accuracy in measuring & mixing
• Quality control & attention to detail
• Packaging & labeling skills
• Record keeping of batches
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Marketing & Online Sales Staff
• Social media handling (Instagram, Facebook, etc.)
• Product listing on e-commerce platforms (Amazon, Meesho, Flipkart)
• Photography & content writing for perfumes
• Customer query handling (online)
• Digital marketing basics (ads, SEO, hashtags)
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Warehouse / Stock Management Staff
• Inventory management skills
• Barcode scanning & labeling
• Order packing & dispatch coordination
• Basic computer knowledge (Excel, tallying stock)