Sales & Marketing Executive

Job Description

Job Title: Telecaller Sales Executive

Organization: Impact Guru Foundation

Location: Andheri – Marol, Mumbai

Job Type: Full-time

Key Responsibilities

- Make outbound calls to potential donors, members, and volunteers.

- Explain the NGO’s mission, ongoing projects, and the impact of contributions.

- Encourage and persuade potential donors to contribute towards the organization's social initiatives.

- Address queries and handle objections professionally.

- Maintain and update the database of contacted individuals with relevant information.

- Follow up with interested individuals to convert potential contributions into donations.

- Achieve daily, weekly, and monthly calling and fundraising targets.

- Participate in team meetings and contribute ideas to improve calling performance and donor engagement.

Skills and Qualifications

- Communication Skills: Excellent verbal communication skills in multiple languages.

- Languages Required: Hindi, English, Marathi, Gujarati, Tamil, and Telugu.

- Persuasion Skills: Ability to convince and motivate potential donors to support social causes.

- Empathy: Ability to connect with people and communicate with sensitivity.

- Experience: Prior experience in telecalling, customer service, fundraising, or sales is preferred.

- Technical Skills: Basic knowledge of telecalling software, CRM systems, and databases.

- Target-Oriented: Ability to work towards and achieve targets in a fast-paced environment.

- Interpersonal Skills: Good listening, communication, and relationship-building skills.

Educational Qualifications

- Minimum qualification: 10th Pass.

- Any additional certification or training in telecalling, communication, sales, or customer service will be an added advantage.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.