Sales Manager

Job Summary:

The Sales Manager – Two Wheeler is responsible for driving sales performance, managing the sales team, achieving targets, and ensuring excellent customer experience. The role involves planning strategies, monitoring team productivity, and maximizing dealership profitability.

Key Responsibilities:

• Lead, manage, and motivate the sales team to achieve monthly and annual targets

• Develop and implement effective sales strategies to increase two-wheeler sales

• Monitor daily sales activities, inquiries, bookings, and conversions

• Ensure high levels of customer satisfaction and handle escalations

• Train and guide sales executives on product knowledge and sales techniques

• Track market trends, competitor activities, and customer preferences

• Coordinate with marketing team for promotional campaigns and lead generation

• Maintain showroom discipline, display standards, and process adherence

• Ensure proper documentation and timely vehicle delivery

• Prepare and present sales reports to senior management

Key Performance Indicators (KPIs):

• Monthly sales target achievement

• Conversion ratio (enquiries to sales)

• Customer satisfaction (NPS score)

• Accessories & add-on sales per vehicle

• Team productivity and performance

Required Skills & Competencies:

• Strong leadership and team management skills

• Excellent communication and negotiation abilities

• Customer-focused approach

• Analytical and problem-solving skills

• Good understanding of the two-wheeler market

Qualification & Experience:

• Graduate in any discipline (MBA preferred)

• 3–6 years of experience in automobile sales (preferably two-wheeler industry)

• Prior experience in team handling is mandatory

• It is a Full Time Sales / Business Development job for candidates with 3 - 5 years of experience.