Sales Manager

An Online B2B sales job involving platforms like IndiaMART and TradeIndia generally focuses on selling products or services to businesses through calls, emails, and online communication channels. This role involves reaching out to potential clients, generating leads, and maintaining relationships to drive sales via these B2B (business-to-business) platforms. Here's a general job description for such a role:

Key Responsibilities:

1. Lead Generation and Prospecting:

• Identifying potential customers from platforms like IndiaMART, TradeIndia, or other business directories.

• Conducting cold calls and follow-up calls to generate new sales leads.

• Responding to inbound inquiries from businesses looking for products or services.

2. Product and Service Promotion:

• Introducing and promoting products/services listed on IndiaMART or TradeIndia.

• Understanding the needs of the customer and recommending appropriate solutions.

• Sending product catalogs, quotations, and other relevant details to prospective clients.

3. Sales Conversion:

• Converting leads into sales through effective communication and negotiation.

• Following up with customers to close deals.

• Managing the sales pipeline and ensuring timely follow-ups to nurture leads and close deals.

4. Customer Relationship Management:

• Building and maintaining long-term relationships with customers to ensure repeat business.

• Resolving customer complaints or queries efficiently.

• Providing after-sales support to ensure customer satisfaction and loyalty.

5. Market Research:

• Researching competitors and the latest trends in the market to position products effectively.

• Keeping up-to-date with platform policies and tools on IndiaMART, TradeIndia, and other relevant B2B platforms.

6. Reporting and Documentation:

• Maintaining accurate records of calls, customer interactions, and sales transactions.

• Preparing daily, weekly, or monthly sales reports for management.

• Updating CRM systems with relevant customer details and sales progress.

Required Skills and Qualifications:

• Strong Communication Skills: Ability to convey product details and benefits clearly and persuasively over the phone or through online chat.

• Sales and Negotiation Skills: Ability to handle negotiations and close deals effectively.

• Technical Proficiency: Familiarity with CRM systems, online B2B platforms (IndiaMART, TradeIndia), and Microsoft Office or Google Workspace.

• Product Knowledge: Understanding of the products/services listed and the target industries (such as manufacturing, retail, or export-import).

• Customer Service Skills: Ability to respond to inquiries professionally and resolve issues promptly.

• Target-Oriented: Capability to meet or exceed sales targets, with a focus on achieving monthly or quarterly goals.

• Adaptability: Ability to work independently and as part of a team in a dynamic, target-driven environment. Preferred Qualifications:

• Experience in telesales, B2B sales, or telemarketing is a plus.

• Familiarity with online sales platforms like IndiaMART and TradeIndia.

• Prior experience in handling client accounts, especially in sectors like manufacturing, wholesale, or export-import.

• It is a Full Time Sales / Business Development job for candidates with 3 - 5 years of experience.