Sales Executive

· Receive and review customer orders (commercial and technical details) · Initiate order processing by notifying to production planning and procurement department. · Prepare and reconcile open order statements with customers · Track amendments to orders and verify changes · Manage order forecasts: Receive forecasts from customers, Enter forecasts into SAP system · Communicate forecasts to production planning · Delivery: · Meet sales deadlines · Follow up with production to ensure adherence to delivery dates · Report discrepancies to management · Ensure shipments align with customer requirements · Handling Customer Complaints: · Address customer complaints by: · Communicating with relevant departments · Coordinating with customers until resolution is reached · Implementing corrective and preventive actions for future shipments · Documentation · Prepare and file all LR/invoices- regular,labor invoices, Eway bills,LRs etc. · Collect customer Goods Received Notes (GRNs) · Process documents upon receiving customer GRNs · Product Knowledge: · Develop an in-depth understanding of our Metal Stamping and Moulding Division's products, and processes. · Relationship Management · Manage annual customer feedback collection and analysis · Build and maintain strong, long-lasting relationships internally and externally with all interested parties. · Regularly communicate with existing customers to understand their needs, address concerns, and ensure customer satisfaction. · Data Analysis and Reporting · Generate and maintain accurate sales reports and forecasts. · Present sales performance metrics and insights to the Senior leadership.

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.