A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 30,000 /month
Mnl Gluck Services Private Limited
Noida Greater Noida Expressway, Noida
1 - 2 years Experience in Sales / Business Development
Full Time
Job Description – Retail Manager (Mall Operations)
Position: Retail Manager
Location: Kullu, Himachal Pradesh
Key Responsibilities:
• Manage and oversee day-to-day retail operations of the mall
• Maximising sales of the franchisee stores.
• Coordinate with tenants/retailers to ensure smooth functioning and compliance with mall policies.
• Monitor store occupancy, sales performance, and customer footfall trends.
• Maintain strong tenant relationships and address operational issues promptly.
• Ensure high standards of customer service, cleanliness, safety, and visual presentation across the mall.
• Coordinate promotional activities, events, and marketing initiatives to enhance footfall and sales.
• Liaise with security, housekeeping, maintenance, and other support teams for seamless operations.
• Monitor lease compliance and support management in tenant retention and leasing activities.
• Prepare periodic reports on operations, retailer performance, customer feedback, and revenue-related matters.
• Ensure adherence to statutory requirements, safety norms, and company policies.
Qualification & Experience:
• Graduate/Postgraduate in Business Administration, Retail Management, Marketing, or a related field.
• 3–7 years of experience in retail management and franchisee stores.
• Strong communication, negotiation, and relationship management skills.
• Proficiency in MS Office and report preparation.
Reporting To: Mall Head / General Manager / Management
Objective: To maximize revenue, tenant satisfaction, enhance customer experience, and support the overall commercial performance of the mall.
