· Figure out customers’ needs by patiently listening, keenly understanding and asking necessary questions
· Perform walk-around with new and old customers and demonstrate features of suitable vehicles.
· Effectively close sales
· Ensure that customers understands the vehicle’s operating features, paperwork and warranty
· Generation of enquiry through cold calls, organising events in society, club, mall, etc.
· Establish and maintain follow-up system, which encourages repeat business cum referrals
· Report to the sales manager regarding reviews, analyses, objectives, and planned activities
· Participate in sales meetings and training provided by the dealership and manufacturers
Review sales statistics and plan more effectively to improve sales