Sales Executive

·        Greet the customers with a pleasant smile and join the hands and say “Vanakkam/Namaskara/ Welcome”

·        Request customers to sit and offer them Water/ Coffee/ Tea to make sure that they are comfortable.

·        Follow the “APPLE” approach with the customers

§  A - Approach & Greet

§  P - Probe (What they need) - Understand what the customer needs

§  P - Present the solution for what they are looking

§  L -   Listen – Body Language, Tone

§  E - End with thanks and invitation to visit again

·        As per the customer requirement show all the products and explain clearly about the products to the customer. (Note: Show 1 or 2 trays at a time to one customer and make sure that the counting is uniform)

·        After attending to their requirements also show the latest arrivals and take their feedback.

·        Upselling of weight, cross selling and fancier products with higher wastage is highly recommended.

·        If the products are not available at the branch, then take a Skype call with other branches and show the products (or) Show E-Catalogue (or) Take an order after discussing with the Floor Manager.

·        To focus and promote Jewellery Saving schemes

·        Tell about the current offers running in the showroom and create interest to purchase.

·        Once the product is selected by the Customer, take a quotation of the product and explain the details in the quotation and guide them for billing.

·        Educate the customer in Product Handling, Packing after using the products, etc.,

·        Should inform to all the Gold Purchase customers about our “Historical Low wastage”, “BIS hallmarking”, “Best Finishing”, & “No Gold rate for Stone”.

·        Should inform all customers about “100% Silver Hallmark” and “No wastage & Making charges”,

·        To promote Diamond sales and inform all customers about “100% Money Back Guarantee”, and “IGI Certification”.

·        Create an interest to purchase again and again by showing the latest varieties after their purchase.

·        Say Thank you, Visit again with a Pleasant smile & make sure that the customer is fully satisfied. 

·        Note:

o   To be very cautious on customers handling the products to avoid damages.

o   To alarm Salesman/ Floor Manager / Branch manager if any doubts on customer type of thieves.

Only Jewellery industry experience please apply. Please share Resumes to whatsapp Number: 7406802877.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 6 years of experience.