Technical Expertise and Solution Design:
Understanding client needs and translating them into technical requirements.
Developing and proposing customized solutions based on product capabilities.
Providing technical support during pre-sales and post-sales activities.
Delivering technical presentations and product demonstrations.
Sales and Relationship Management:
Identifying potential customers and building relationships.
Working with the sales team to identify and pursue new business opportunities.
Providing technical expertise during sales negotiations.
Maintaining strong customer relationships and ensuring customer satisfaction.
Communication and Collaboration:
Communicating the technical aspects of products or services to clients.
Acting as a liaison between the sales team, product development, and engineering teams.
Gathering and relaying customer feedback to relevant teams.
Preparing and maintaining technical documentation and sales materials.
Continuous Improvement:
Staying up-to-date with new products, technologies, and industry trends.
Identifying opportunities for product improvement based on customer feedback.
Contributing to the development of new products and solutions.