Key Responsibilities:
Technical Expertise:
Possessing a strong understanding of the company's products and services, and the ability to explain their technical aspects to both technical and non-technical audiences.
Sales Support:
Assisting the sales team with pre-sales activities, including product demonstrations, presentations, and technical proposals.
Customer Needs Analysis:
Working with clients to understand their specific requirements and technical challenges.
Solution Design:
Developing and proposing customized technical solutions that meet the client's needs.
Relationship Building:
Establishing and maintaining strong relationships with clients, acting as a trusted technical advisor.
Post-Sales Support:
Providing ongoing technical support to ensure customer satisfaction and address any technical issues.
Product Development Input:
Communicating customer feedback to the product development team to improve existing products or develop new ones.