Sales Engineer

Marketing activities and Sales Development

v  Responsible for development and delivery of product demonstrations

v  Responsible for Generating new customer and build the Relationship and sending quotation to customer.

v  Follow up till receiving the order from customer.

v  After receiving the order  Collect Design inputs from the customer

v  Co – ordinate with back office team to conform the order acceptance.

v  Collect payment advance from customer

v  Co – ordinate with design team to send drawing to customer till get customer drawing approval.

v  Get delivery commitment from production and communicate to the customer.

v  Ensure that product has been delivered on time.

Develop and implement marketing plans and projects for new and existing products.

 Customer Relationship and Customer Satisfaction

v  Develop and build relationship with Customer, and communicate to them regularly.   

v  Follow 5 principle to improve the customer satisfaction . (Focus on Customer, Do it together, Do it Right, Communicate and Educate, Measure and Record.)

v  Get Customer enquiry after providing Cylinders, and power packs.

v  Communicate to the customer and Providing Production information process and Delivery Commitment.

v  Conduct frequently customer satisfaction survey and analyze the satisfaction Rate.

Team Work

v   Co – ordinate with Team concentrate on Company set goal leaving individual ego.

v  Understand the concept, think about the goal, analyse the probabilities, achieve it with concrete effect by coordination

Communication

v  Oversee corporate communications activities through Communications Coordinator including :external communications and systems, internal communications and systems, public relations efforts, external vendors and consultants

Documentation & Records

v  Maintain records related to Sales and Marketing.

v  Maintain and update  Customer Complaints Register and Resolve the problem and  Action plan sheet.

v  Update customer enquiry register and Enquiry plan sheet.

v  Maintaining and updating customer databases.

• It is a Full Time Sales / Business Development job for candidates with 4 - 5 years of experience.