Key Responsibilities Provide technical support and application solutions for cutting tools and machining processes. Conduct product demonstrations and trials at customer locations. Analyse machining issues and recommend suitable tooling solutions. Support the sales team in achieving business targets through technical presentations and customer interactions. Develop and maintain strong relationships with customers in the manufacturing industry. Monitor tooling performance and suggest process improvements to enhance productivity and reduce costs. Prepare technical reports, trial reports, and application documents. Coordinate with production and design teams for customized tooling requirements. Stay updated with the latest machining technologies, CNC processes, and cutting tool applications.