Responsibilities:
A Sales Coordinator primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
· Ensure the adequacy of sales-related equipment or material
· Respond to complaints from customers and give after-sales support when requested
· Handle the processing of all orders with accuracy and timeliness
· Inform clients of unforeseen delays or problems
· Prepares and then follows up on any sales quotations made for clients, follow up with client at a cost best suited for them.
· You must be able to efficiently respond to any online or telephone queries in a calm and friendly manner.
· The Sales Coordinator must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
· You must also be able to work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.
· The Sales Coordinator may also be required to produce reports on progress within the department and outline any developed strategies to improve.
· A Sales Coordinator may be responsible for overseeing any supercharges and evaluating any alterations to both external and internal staff.
· Assist in the preparation and organizing of promotional material or events
· Monitor the team’s progress, identify shortcomings and propose improvements
· Generate Accounts Receivable Report from Sap & Take Follow up for collection
· Prepare weekly Collection Report
· Order follow up with Client case to case
· Make a customer wise material Procurement and Forward to Purchase Department
· Update Sale Opportunities,
· Maintain All Sales Employees Record., Sales employees Tracking Through Fieldsence
· Handling Indiamart, Tradeindia & Amazon business Promotion Account. Purchase Buy-lead, forward to Sales Employee & maintain Lead Record in SAP B1.
· Arrange Weekly Sales & service Review Meeting. Prepare MOM Report for the same
· Maintain service calls System in SAP B1