As a Sales Coordinator, you will be responsible for supporting the sales team and ensuring efficient and smooth day-to-day operations. Your primary focus will be on coordinating sales-related activities, managing schedules, preparing sales documents and reports, and providing exceptional customer service to our clients. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Sales Support:
Assist sales team in managing and prioritizing their schedules.
Coordinate sales meetings, conferences, and appointments.
Prepare and distribute sales-related documents such as proposals, contracts, presentations, and reports.
Handle and respond to customer inquiries and concerns in a timely manner.
Order Processing and Logistics:
Process sales orders accurately and promptly.
Coordinate with other departments to ensure timely delivery of products or services.
Monitor inventory levels and communicate shortages to the sales team.
Customer Relationship Management (CRM):
Maintain and update customer databases.
Track sales team activities in the CRM system and generate reports as needed.
Follow up with customers to obtain feedback and ensure satisfaction.
Administrative Support:
Provide general administrative support to the sales team, such as managing correspondence, filing, and organizing documents.
Prepare and distribute sales forecasts, metrics, and performance tracking reports.
Team Collaboration:
Liaise with other departments (e.g., marketing, finance, logistics) to support sales initiatives and resolve any issues.
Collaborate with marketing team to coordinate promotional activities and campaigns.
Preferred Qualifications:
Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience with sales forecasting or analysis.
Familiarity with sales techniques and methodologies.
Required Qualifications:
Proven experience as a Sales Coordinator or similar role, preferably in a related industry.
Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office (particularly Excel and Word).
Excellent organizational and multitasking abilities.
Strong communication skills (both written and verbal).
Customer-focused with a problem-solving attitude.
Attention to detail and accuracy.