Position: Sales Coordinator About Mammoth Life Support Pvt. Ltd.
Mammoth Life Support is a fast-growing healthcare services provider that delivers home-based medical support, teleconsultations, and medication delivery. We issue unique QR codes to each enrolled family to streamline service access, track care usage, and ensure superior patient engagement.
Role Overview:The Sales Team Coordinator is the linchpin between our field sales representatives and internal operations, ensuring that every family receives their QR code and that our sales process flows smoothly. You will organize lead assignments, monitor follow-ups, and help analyze performance metrics so the team hits its daily targets.
Key Responsibilities:
1. Team Support & Coordination -# Serve as the primary point of contact for 10–15 sales representatives. # Assign new leads, track follow-up schedules, and update status in the CRM. o Coordinate with marketing to replenish brochures, QR-code cards.
2. CRM & Reporting- #Maintain accurate data entry in Salesforce (or preferred CRM)—lead updates, call logs, and closure status. # Generate weekly and monthly sales reports: QR-code activation metrics. # Highlight bottlenecks and propose process improvements based on data trends.
3. Cross-Functional Collaboration-# Work with Customer Success to ensure families are onboarded post-sale.
4. Process Optimization- # Develop and document standard operating procedures (SOPs) for lead handling, QR-code production, and kit dispatch. Train new hires on QR code usage. # Continuously refine processes to improve speed, accuracy, and customer satisfaction.
Qualifications & Experience-
Bachelor’s degree in Business Administration, Marketing, or related field.
2–4 years of experience in a sales-support, coordination, or operations role—ideally in healthcare services.
Strong organizational skills with an eye for detail.
Excellent written and verbal communication skills. Skills & Competencies
Analytical Ability: Comfortable pulling and interpreting sales data and activations