Position – Sales Coordinator
Job Location - Chembur
Experience – 1 – 8 years
Job Description:
Helping the sales team to improve their productivity by contacting customers to
arrange appointments, managing schedules, and ensuring all Sales Representatives
have high-quality, up-to-date support material.
Handling urgent calls, emails, and messages when Sales Representatives are
unavailable, answering customer queries, informing them of delays, arranging
delivery dates, and scheduling marketing events.
Assists the marketing department in new marketing campaigns.
Handling orders by phone, email, or mail and checking the orders have the correct
prices, discounts, and product numbers.
Inputting inquiries, quotations, and orders into CRM system, accurately and as per
customer requirements.
Collaborating with other departments to ensure sales, marketing, queries, and
deliveries are handled efficiently.
Developing and maintaining filing systems to maintain sales records.
Respond to complaints from customers and give after-sales support when
requested.
Preparing and submitting reports as directed by the manager.
managing customers and give after-sales support when requested.
Preparing and submitting reports as directed by the manager.
Preferred candidate profile:
Graduation is a must (B.Sc. graduate & from a manufacturing background preferred).
Minimum 1+ years of experience as a Sales Coordinator.
Good communication skills (oral as well as written), and knowing the local language
are added advantages.