A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
25,000 - 30,000 /month
Arihant Enterprises
Andheri (West), Mumbai
1 - 3 years Experience in Sales / Business Development
Full Time
Company: Arihant Corporation
Position: Sales Coordinator & Admin Executive
Location: Andheri, Mumbai
Experience: 1 to 3 years
Industry: Doors / Building Materials / Construction
Reporting To: Sales Head / Management
Key Responsibilities
1. Sales Coordination
- Coordinate with sales executives, customers and factory.
- Prepare quotations, proforma invoices and order documents.
- Maintain and update leads and enquiries in CRM.
- Follow up with customers for quotations, orders and pending requirements.
- Track orders from enquiry to dispatch and installation.
- Coordinate with the Bhiwandi factory for production and dispatch.
- Maintain customer and project-wise databases.
- Coordinate samples and approvals.
2. Payment & Receivable Follow-up
- Maintain customer outstanding statements.
- Follow up for pending payments.
- Prepare weekly receivable and overdue reports.
- Track retention amounts and expected payment dates.
- Escalate delayed payments to the Sales Head/Management.
3. MIS & Reporting
- Daily enquiry report
- Quotation and follow-up report
- Order booking report
- Dispatch report
- Collection report
- Outstanding report
- Salesperson-wise performance report
- Project-wise sales pipeline
- Pending sample/approval report
4. Administration
- Handle day-to-day office administration.
- Maintain office records and documentation.
- Coordinate stationery, courier, housekeeping and office supplies.
- Maintain attendance and basic employee records.
- Coordinate with vendors and service providers.
- Handle incoming calls, emails and general office communication.
- Coordinate meetings and appointments.
5. Customer Service
- Handle routine customer queries.
- Coordinate customer complaints with the relevant departments.
- Track complaint resolution.
- Ensure customers receive timely updates.
Required Skills
- Excellent communication and follow-up skills
- Good knowledge of MS Excel / Google Sheets
- CRM experience preferred
- Good Hindi and English communication; Marathi preferred
- Strong organizational skills
- Ability to manage multiple projects simultaneously
- Construction/building-material industry experience preferred
Key Performance Indicators
The candidate will be evaluated on:
- 100% CRM and enquiry updating
- Timely quotation follow-up
- Accurate order documentation
- Daily MIS reporting
- Customer and payment follow-up
- Effective coordination between sales office and factory
- Minimum errors in order and dispatch coordination
CTC : 25k to 30k. depending on experience and capability.
We are looking for someone who is organized, responsible, proactive, and strong in follow-up, and who can effectively act as the coordination link between our Andheri sales office, customers, sales team, and Bhiwandi factory.
