The sales coordinator job role requires him/ her to contact customers to schedule appointments and make sure Sales Representatives have the best, most updated support materials, I help the sales department improve their productivity.
While sales representatives are unavailable, handle urgent calls, emails, and messages, inform customers of delays, arrange delivery dates, and schedule marketing events.
Provide data and reports to help the sales team
Respond to complaints from customers and give after-sales support when requested
Inform clients of unforeseen delays or problems
Maintain and update sales and customer records
Communicate important feedback from customers internally
Ensure sales team have the necessary resources to perform properly
Process orders accurately, deliver orders on time, and ensure those customer requirements are met.
Ensure efficient handling of sales, marketing, queries, and deliveries by working with other departments.
Recommending appropriate sales strategy for the organization’s products
Proven experience as a sales coordinator or in other administrative roles
Strong communication skills with a problem-solving attitude
Well-organized and responsible with an aptitude in problem-solving
Proficiency in English and in MS Office
Excellent verbal and written communication skills
Salary: 12,000 - 20,000
Shift: Day shift only