Sales Co-ordinator

COMPANY BRIEF:

Roswalt Realty focuses on creating spaces that reflect individuality, guided by its philosophy in every project. Rooted in the esteemed Red Brick Group with over three decades of excellence in construction, the company is led by Mr. Shantanoo Rane, a distinguished architect and member of the Council of Architecture, Mumbai, and the Indian Institute of Architects. Roswalt Realty manages project supervision and coordination in-house, appointing contractors on behalf of clients for execution. The expert team leverages advanced technology and modern software to implement cutting-edge architectural planning and design concepts.

JOB BRIEF

Job Summary:

We are seeking a dynamic and motivated Referral Executive to drive new business opportunities by building strong relationships with our existing clients and encouraging client referrals. The ideal candidate will be responsible for nurturing client loyalty, managing referral programs, and maximizing revenue generation through client networks.

Key Responsibilities:

• Develop and implement strategies to generate referral leads from the existing client base.

• Regularly engage with past and current clients through calls, meetings, emails, and events to maintain strong relationships.

• Educate clients about the company's referral program, incentives, and new project offerings.

• Track and manage all referral leads, ensuring timely follow-up and conversion support.

• Coordinate with the sales and CRM teams to ensure referred clients receive exceptional service.

• Plan and execute client engagement activities such as loyalty programs, client meets, appreciation events, and personalized campaigns.

• Maintain an updated database of clients and referred leads using CRM tools.

• Analyze referral trends, prepare periodic reports, and suggest improvements to enhance referral business.

• Handle client queries regarding referral rewards, benefits, and project details professionally and promptly.

• Act as a brand ambassador, upholding company values in all interactions.

Benefits:

• Professional development and growth opportunities

• Dynamic and supportive work environment

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.