Building and Maintaining Relationships:
Developing and nurturing long-term relationships with clients, acting as their main point of contact.
Understanding Client Needs:
Identifying client requirements, providing tailored solutions, and offering guidance on products and services.
Resolving Issues and Complaints:
Addressing client concerns, resolving issues promptly, and ensuring customer satisfaction.
Identifying New Business Opportunities:
Exploring potential new business avenues, including upselling and cross-selling opportunities.
Sales and Marketing Support:
Collaborating with sales and marketing teams to achieve business growth objectives and improve customer acquisition strategies.