Engage inbound and outbound leads generated through marketing, partnerships, and referrals.
● Conduct detailed consultative conversations to understand customer health goals, risks, and motivations.
● Educate customers on CentAI’s offering, technology, and unique advantages over traditional health checks.
● Address queries, comparisons, and concerns transparently — build trust through knowledge and empathy.
● Convert leads into bookings while maintaining integrity, compliance, and brand tone. ● Collaborate closely with clinical, operations, and marketing teams to continuously refine scripts, FAQs, and objection handling.
● Maintain CRM hygiene and track conversion metrics with discipline.
● Share structured feedback from customer interactions to improve product-market fit.