International Customer Support Executive

• Handle inbound and outbound calls to and from international clients.

• Provide detailed information about clinic services such as cosmetic treatments, skincare procedures, and other aesthetic solutions.

• Follow up with potential clients and convert leads into appointments.

• Coordinate with doctors and therapists to schedule consultations and procedures.

• Maintain and update client databases, call records, and follow-up logs.

• Assist in virtual consultations by providing pre- and post-procedure guidance.

• Ensure excellent customer service and address client concerns professionally and promptly.

• Meet monthly call and conversion targets set by the management.

• Support marketing campaigns by explaining promotions or packages to potential clients.

• Collaborate with the digital marketing team to understand lead sources and client expectations.
  Key Requirements:

  • Proven experience in telecalling, preferably in healthcare, wellness, or aesthetic industry.

  • Excellent verbal and written communication skills in English.

  • Confident telephone manner and persuasive communication.

  • Strong interpersonal skills and a client-centric approach.

  • Ability to work in a target-driven and fast-paced environment.

  • Familiarity with CRM tools and call tracking software.

  • Flexibility to work in different time zones (depending on target countries).

  ---

  Educational Qualification:

  • Minimum: High School Diploma or Equivalent

  • Preferred: Bachelor’s Degree in Communication, Marketing, or any relevant field

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., DR. NISHITA S COSMETIC CLINIC PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 2 International Customer Support Executive at DR. NISHITA S COSMETIC CLINIC PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has 10:00 AM - 07:00 PM timing.