https://www.backdropsource.com
Backdropsource: Scope of Work and Key Responsibilities
Backdropsource provides customer enquiries directly to their team. The scope of work involves several key responsibilities:
Key Responsibilities:
- Client Communication: Effectively communicate with international clients, primarily from the US region, to understand their needs and provide support.
- Product Knowledge: Develop in-depth knowledge of products and services to accurately inform and assist clients.
- Sales and Customer Service: Manage the entire sales cycle, including lead handling, quotations, order closure, and after-sales follow-up.
- Team Collaboration: Collaborate with production, logistics, and design teams to ensure timely and smooth deliveries.
- Business Growth: Identify new business opportunities while nurturing strong relationships with existing clients.
- Data Management: Maintain accurate client data and activity updates in the CRM system.
- Reporting and Insights: Prepare and share sales reports and market insights with the management team.
- Industry Awareness: Stay updated on industry trends, competitor activities, and product innovations to drive business growth.