Inside Sales Executive
Job Role:
Handle inbound/outbound sales calls, generate leads, understand customer requirements, promote industrial machines/products, and support the sales team in converting enquiries into orders.
Key Responsibilities
- Contact potential customers through calls, WhatsApp and email.
- Generate and follow up on leads and enquiries.
- Understand customer requirements for sheet metal machines, industrial machinery, or plastic injection molding machines/equipment.
- Explain product features, specifications, pricing and benefits to customers.
- Prepare and share quotations and follow up for order confirmation.
- Maintain regular follow-up with existing and prospective customers.
- Coordinate with the field sales, technical and production teams.
- Maintain customer and lead records in CRM/Excel.
- Achieve monthly sales and lead-conversion targets.
- Handle customer queries and provide timely support.
- Develop and maintain good customer relationships.
Preferred Skills
- Good communication and convincing skills.
- Basic knowledge of industrial machinery/manufacturing products.
- Good follow-up and negotiation skills.
- Basic computer knowledge, MS Excel and CRM.
- Sales-oriented and target-driven approach.
Experience: 1–5 Years
Qualification: Graduate / Diploma preferred
Industry: Machine Manufacturing / Sheet Metal / Plastic Injection Molding