Position: Inside Sales Executive
Location: Goregaon East
Key Roles & Responsibilities:
1. Lead Generation & Follow-Up:
2. Handle leads generated from India-mart, making proactive calls to engage potential customers, B2B dealing, Vendors Requirement and Placement.
3. Follow up on inquiries to understand customer needs and provide tailored quotations.
Quotation Management:
1. Prepare and send accurate quotations based on customer requirements.
2. Negotiate terms and finalize deals, ensuring customer satisfaction and business growth.
Customer Relationship Management:
1. Regularly follow up with customers regarding quotations to secure orders and address any queries.
2. Reconnect with old India Mart data to identify new or upcoming business opportunities.
Coordination Post-Sale:
1. After finalizing customer requirements, coordinate with the billing and dispatch departments to ensure timely processing and delivery of materials.
Reporting:
1. Maintain detailed records of customer interactions, quotations, and sales activities for reporting and analysis.
Skills & Qualifications:
1. Educational Qualification: Bachelor’s degree in Business, Marketing, or a related field.
2. Sales Skills: Strong ability to generate leads, negotiate, and close deals effectively.
3. Communication Skills: Excellent verbal and written communication skills to engage customers professionally.
4. Customer-Centric Approach: Ability to understand customer needs and provide suitable solutions.
5. Problem-Solving: Strong analytical and problem-solving skills to handle customer queries and objections.
6. Product knowledge: Cisco, Lenovo Server and Networking