Immigration Consultant

We are looking for a Senior Visa Consultant to join our team at Express Holidays. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹25000 - ₹38000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Processing visa applications for various countries

• Document filling, verification, and handling

• Coordinating directly with clients for visa-related services

• Managing visa applications through portals:

• VFS, UK, USA, Dubai, Schengen, Europe, Indonesia, Sri Lanka, Canada

• Handling Tourist Visas and Business VisasProvide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 4 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Sales / Business Development job for candidates with 4 - 6+ years Experience.

More about this Immigration Consultant job

1. What is the eligibility criteria to apply for this Immigration Consultant job?
   Ans: The candidate should be Graduate and above and above with 4 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹38000 per month that depends on your interview. It's a Full Time job in Coimbatore.
3. How many working days are there for this Immigration Consultant job?
   Ans: This Immigration Consultant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Immigration Consultant job?
   Ans: No, there is no fee applicable for applying this Immigration Consultant job and during the employment with the company, i.e., EXPRESS HOLIDAYS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Immigration Consultant role?
   Ans: There is an immediate opening of 5 Immigration Consultant at EXPRESS HOLIDAYS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Immigration Consultant job?
   Ans: This Immigration Consultant job has 09:00 AM - 06:00 PM timing.