Hotel Sales Manager

Job Title: OTA & Revenue Executive

📍 Location

Munnar / Kochi (with regular coordination with resort team)

⸻

🏨 About the Role

We are looking for a hands-on OTA & Revenue Executive to manage and grow our online bookings through platforms like Booking.com, MakeMyTrip, and Tripadvisor.

The role focuses on increasing occupancy, improving online visibility, and maximizing revenue through smart pricing and platform optimization.

⸻

🎯 Key Responsibilities

1. OTA Management

* Manage and update listings across all OTA platforms

* Ensure room availability, rates, and inventory are accurate daily

* Monitor and improve ranking on OTA platforms

⸻

2. Revenue & Pricing Strategy

* Adjust room pricing based on:

* Demand trends

* Seasonality

* Competitor pricing

* Create and manage offers, discounts, and promotions

⸻

3. Performance Optimization

* Track booking performance (daily/weekly)

* Improve conversion rates (views → bookings)

* Identify underperforming channels and fix issues

⸻

4. Review & Reputation Management

* Respond to guest reviews professionally and promptly

* Maintain high ratings across platforms

* Highlight positive reviews and manage negative feedback

⸻

5. Coordination

* Work closely with reservations team for booking updates

* Coordinate with marketing team for campaigns

* Share weekly performance reports with management

⸻

📊 KPIs (Performance Metrics)

* OTA booking growth (%)

* Occupancy rate improvement

* Average Room Rate (ARR)

* Conversion rate (views to bookings)

* Guest review scores

⸻

👤 Candidate Profile

Required:

* 1–3 years experience in OTA / hotel reservations / revenue role

* Hands-on experience with:

* Booking.com

* MakeMyTrip

* Goibibo

* Basic understanding of pricing strategies

* Good communication skills

⸻

Preferred:

* Experience in resorts or hospitality industry

* Knowledge of channel managers (like STAAH, SiteMinder, etc.)

* Strong analytical mindset

⸻

💰 Salary & Benefits

* ₹20,000 – ₹30,000/month (based on experience)

* Performance-based incentives (based on revenue growth)

* Opportunity to grow into Revenue Manager role

⸻

⚠️ Important Note (You can include this in interview)

This is NOT a data entry job.

Candidate must actively work on improving bookings and revenue.

⸻

🔥 Bonus Tip (Very Important)

When you post this job, add this line:

“Candidates must demonstrate previous OTA performance improvements during interview.”

• It is a Full Time Sales / Business Development job for candidates with 3 - 6 years of experience.