Core Skills
Excellent communication and interpersonal skills
Candidate should have good Knowledge about geographical boundries, Conviencing Skills, Good Grip with MS Excel/ Word
Candidate should know how to deal with DMCs
Strong sales and negotiation abilities
Customer service orientation
Destination and travel product knowledge
Itinerary planning and customization
Time management and multitasking
Problem-solving and conflict resolution
Attention to detail
Organizational skills
Technical Skills
Knowledge of flight, hotel, and tour bookings
Familiarity with Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre (if required)
Proficiency in Microsoft Office (Excel, Word, Outlook)
Experience with CRM and travel booking software
Basic understanding of visa and travel insurance processes
Soft Skills
Active listening
Persuasion and upselling
Patience and empathy
Teamwork and collaboration
Adaptability
Ability to work under pressure
Positive attitude
Industry Knowledge
Domestic and international destinations
Travel regulations and documentation
Airline, hotel, and tour operator policies
Seasonal travel trends and promotions
Foreign exchange basics