A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Social Staff India
Sector-74 Mohali, Mohali
6+ months Experience in Sales / Business Development
Full Time
Job Description – Admission Counselor
Position Details
Job Title: Admission Counselor
Department: Admissions / Counselling
Shift: General Shift
Qualification: Graduate in any discipline with fluent English communication
Experience- Min. 6 months and education experience is preferred
Age Limit: Not more than 35 years
Job Summary
We are looking for a confident, enthusiastic, and result-oriented Admission Counselor to guide prospective students and parents through the admission process. The candidate will be responsible for understanding student requirements, providing accurate information about courses/programs, following up with leads, and converting prospective enquiries into admissions.
Key Responsibilities
• Counsel prospective students and parents regarding available courses/programs.
• Understand students’ academic interests, career goals, and requirements.
• Explain course details, eligibility, fee structure, admission process, and other relevant information.
• Handle incoming enquiries through calls, walk-ins, WhatsApp, and other communication channels.
• Follow up regularly with prospective students and maintain proper records of leads.
• Convert qualified leads into successful admissions.
• Maintain strong relationships with students and parents throughout the admission process.
• Coordinate with internal teams for documentation, fee submission, and admission formalities.
• Achieve assigned admission/enrolment targets.
• Maintain daily reports and update lead/admission status in the relevant system.
• Participate in counselling sessions, seminars, admission drives, and other promotional activities when required.
Required Skills & Competencies
• English Communication: Above-average proficiency in spoken and written English.
• Excellent interpersonal and counselling skills.
• Confident and professional personality.
• Strong convincing and negotiation abilities.
• Good listening and problem-solving skills.
• Target-oriented and self-motivated.
• Basic computer knowledge and familiarity with MS Office/CRM systems.
• Ability to handle students and parents professionally.
• Good follow-up and relationship-management skills.
Eligibility Criteria
• Graduate in any discipline.
• Excellent/above-average English communication skills.
• Age should not exceed 35 years.
• Candidates with a positive attitude and strong counselling skills will be preferred.
Key Performance Indicators (KPIs)
• Number of enquiries handled.
• Follow-up effectiveness.
• Lead-to-admission conversion ratio.
• Monthly admission/enrolment targets.
• Student/parent satisfaction.
• Accuracy and timely completion of admission documentation.
Candidate Profile
The ideal candidate should be well-spoken, confident, persuasive, presentable, and passionate about interacting with students and parents. The candidate should be comfortable working in a target-driven environment and should have strong follow-up and conversion skills.
