Sales Education Counsellor

Job Description – Admission Counselor

Position Details

Job Title: Admission Counselor

Department: Admissions / Counselling

Shift: General Shift

Qualification: Graduate in any discipline

Experience- Min. 6 months and education experience is preferred

Age Limit: Not more than 35 years

Job Summary

We are looking for a confident, enthusiastic, and result-oriented Admission Counselor to guide prospective students and parents through the admission process. The candidate will be responsible for understanding student requirements, providing accurate information about courses/programs, following up with leads, and converting prospective enquiries into admissions.

Key Responsibilities

• Counsel prospective students and parents regarding available courses/programs.

• Understand students’ academic interests, career goals, and requirements.

• Explain course details, eligibility, fee structure, admission process, and other relevant information.

• Handle incoming enquiries through calls, walk-ins, WhatsApp, and other communication channels.

• Follow up regularly with prospective students and maintain proper records of leads.

• Convert qualified leads into successful admissions.

• Maintain strong relationships with students and parents throughout the admission process.

• Coordinate with internal teams for documentation, fee submission, and admission formalities.

• Achieve assigned admission/enrolment targets.

• Maintain daily reports and update lead/admission status in the relevant system.

• Participate in counselling sessions, seminars, admission drives, and other promotional activities when required.

Required Skills & Competencies

• English Communication: Above-average proficiency in spoken and written English.

• Excellent interpersonal and counselling skills.

• Confident and professional personality.

• Strong convincing and negotiation abilities.

• Good listening and problem-solving skills.

• Target-oriented and self-motivated.

• Basic computer knowledge and familiarity with MS Office/CRM systems.

• Ability to handle students and parents professionally.

• Good follow-up and relationship-management skills.

Eligibility Criteria

• Graduate in any discipline.

• Excellent/above-average English communication skills.

• Age should not exceed 35 years.

• Candidates with a positive attitude and strong counselling skills will be preferred.

Key Performance Indicators (KPIs)

• Number of enquiries handled.

• Follow-up effectiveness.

• Lead-to-admission conversion ratio.

• Monthly admission/enrolment targets.

• Student/parent satisfaction.

• Accuracy and timely completion of admission documentation.

Candidate Profile

The ideal candidate should be well-spoken, confident, persuasive, presentable, and passionate about interacting with students and parents. The candidate should be comfortable working in a target-driven environment and should have strong follow-up and conversion skills.

Salary - 22k to 25k (Depend upon interview)

Company Name - Socialstaff Global Pvt Ltd- Sector 74 Mohali

• It is a Full Time Sales / Business Development job for candidates with 6 months - 6 years of experience.