Job Summary
We are looking for a responsible and detail-oriented E-commerce Executive to manage day-to-day online store operations including inventory management, order processing, and marketplace handling. The ideal candidate should be organized, fast-learning, and comfortable working with e-commerce platforms.
Key Responsibilities
E-commerce Handling
Manage product listings on website and marketplaces (Amazon, Flipkart, Meesho, etc.)
Update product prices, stock, images, and descriptions
Monitor daily sales, returns, and customer queries
Coordinate with marketing team for offers and promotions
Inventory Management
Track daily stock levels and maintain inventory records
Coordinate with warehouse for stock updates and restocking
Maintain proper SKU and product catalog management
Prepare inventory reports and prevent stock-outs
Order Processing
Process daily orders from website and marketplaces
Generate shipping labels and invoices
Coordinate with courier partners for pickups and dispatch
Track shipments and handle return/replacement orders
Ensure timely order dispatch and delivery
Warehouse Coordination
Work closely with packing team to ensure correct packing
Maintain order accuracy and reduce RTO/returns
Improve order fulfillment process efficiency
Reporting
Prepare daily/weekly sales and order reports
Identify operational issues and suggest improvements
Requirements
Basic knowledge of e-commerce platforms
Good Excel / Google Sheets skills
Strong attention to detail
Good communication and coordination skills
Freshers can apply (E-commerce experience is a plus)