Deputy Manager - Sales and Customer Engagement

Deputy Manager To make frequent visits to OEMs / EPCs / end customers and engage with them continuously To make customised presentation on our products To prepare budgetary offers and support the customers To prepare MIS and provide accurate order booking forecast To study the enquiry specifications, contract terms & conditions and give inputs to RAC for preparing techno- commercial offer To provide optimized pump selection to the customers and increase the winning chances To analyse the price level and submit competitive pricing proposals To attend meetings with customers to resolve technical and commercial queries related to the project proposal Keep track on upcoming projects in WWW segment Ensure leads and opportunities are periodically recorded in C4C and status to be updated Identify potential dealers to replace ineffective dealers if applicable and tap the untapped areas. To review the purchase orders and communicate the finalized commercial terms to RAC / Contract Management Attend kick-off meeting with customers along with RAC / CM for project orders Periodic monitoring of the project orders and report risks to mitigate the risk impact Coordinate with Contract Management and initiate periodic meetings with customer to discuss on the execution status of the orders on hand Ensure payment collection as per contract Coordinate with the ZBM for the respective segment for understanding the market size, To coordinate and monitor customer complaints on warranty and other related issues and ensure timely closure To identify new business opportunities for enhancing our existing product basket Coordinate with TSS on pre and post order activities for market study, new product development and new applications. Ensure all the ISO processes, agreements and instructions are adhered to with respect to C4C & Indenting Experience Level Mid Level