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Customer Support Executive

salary 20,000 - 25,000 /month
company-logo
job companyFancall
job location Bodakdev, Ahmedabad
job experience6 - 12 months Experience in Sales / Business Development
Replies in 24hrs
2 Openings
full_time Full Time

Skills Required

Lead Generation
Wiring

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
09:30 AM - 06:30 PM | 6 days working

Job Description

Key Responsibilities

● Onboard new creators and guide them through the platform

● Build and maintain strong, long-term relationships with creators

● Help creators improve their earnings and engagement metrics

● Track creator performance and provide regular feedback and support

● Solve day-to-day issues and act as a trusted advisor to creators

● Identify opportunities to enhance the creator experience

Ideal Candidate Profile

● Experience: Background in customer support, community management, or

creator/talent management

● People-oriented: Genuinely enjoys working with people and solving their problems

● Strong communicator: Clear, empathetic, and responsive

● Organized: Ability to manage multiple relationships and track performance efficiently

● Proactive: Takes initiative to follow up and support creators consistently

● Team player: Comfortable working in a fast-paced, in-office environment

● Growth mindset: Eager to learn and help others grow

● High energy: Brings positivity and enthusiasm to the role

Other Details

  • It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

  1. Who is eligible to apply for this Customer Support Executive job at Fancall?
    Ans : Candidates should have a Graduate and above qualification and skills like Lead Generation, Wiring for this Customer Support Executive job offered by Fancall.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Executive position.
  3. What is the work schedule for this Customer Support Executive job?
    Ans : This Customer Support Executive job has 6 days working days and timings from 09:30 AM - 06:30 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bodakdev, Ahmedabad.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 2 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Lead Generation, Wiring.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Bodakdev, Ahmedabad.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Lead Generation, Wiring with 1-1 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Lead Generation, Wiring

Contract Job

No

Salary

₹ 20000 - ₹ 25000

English Proficiency

Yes

Contact Person

HR
Posted a day ago
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