Key Responsibilities
● Onboard new creators and guide them through the platform
● Build and maintain strong, long-term relationships with creators
● Help creators improve their earnings and engagement metrics
● Track creator performance and provide regular feedback and support
● Solve day-to-day issues and act as a trusted advisor to creators
● Identify opportunities to enhance the creator experience
Ideal Candidate Profile
● Experience: Background in customer support, community management, or
creator/talent management
● People-oriented: Genuinely enjoys working with people and solving their problems
● Strong communicator: Clear, empathetic, and responsive
● Organized: Ability to manage multiple relationships and track performance efficiently
● Proactive: Takes initiative to follow up and support creators consistently
● Team player: Comfortable working in a fast-paced, in-office environment
● Growth mindset: Eager to learn and help others grow
● High energy: Brings positivity and enthusiasm to the role