Customer Support Executive

Job Title: Financial Advisor – IVA Process (UK Shift)

Company Name: Cogmex Technologies

Location: Lucknow, Uttar Pradesh

Experience Required: Minimum 6 months (International Voice / IVA Process)

No. of Vacancies: 50

Employment Type: Full Time,

Shift Timing: UK Shift (1:30 PM – 11:30 PM IST)

Salary: Competitive salary with attractive performance-based incentives

Job Description:

We are hiring Financial Advisors for our UK-based IVA (Individual Voluntary Arrangement) Process. The ideal candidate will have experience in international voice processes and possess excellent communication skills.

Key Responsibilities:

• Handle outbound calls related to UK debt management and IVA solutions

• Analyze client financial documents and provide guidance on suitable debt resolution plans

• Ensure strict compliance with UK financial regulations and data protection laws

• Maintain accurate records of client interactions and follow-up actions

Candidate Profile:

• Minimum 6 months of experience in an international voice process or IVA process

• Excellent verbal and written communication skills in English

• Strong analytical and interpersonal skills

• Ability to work effectively in a team and under pressure

Perks and Benefits:

• Fixed salary with monthly incentives

• Opportunity to build a long-term career in the UK financial domain

• On-site work environment with structured training and mentoring

Job Location:

3-4, Aditya Tower, B-3, Gomti Nagar, Lucknow, Uttar Pradesh – 226010

How to Apply:

Interested candidates can send their updated resumes to cogmexhr23@gmail.com

• It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., COGMEX TECHNOLOGIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at COGMEX TECHNOLOGIES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has 01:30 दोपहर - 11:30 रात timing.