A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 20,000 /month
Dial2go Facility Management Services Private Limited
T.Nagar, Chennai
1 - 2 years Experience in Sales / Business Development
Full Time
Serve as the primary point of contact for assigned clients.
Handle client inquiries, requests, complaints, and feedback in a timely and professional manner.
Build and maintain strong, long-term client relationships.
Coordinate with internal teams to resolve client issues and deliver services on time.
Follow up with clients to ensure satisfaction and service quality.
Maintain accurate records of client communication, requirements, and issue resolution.
Assist in preparing reports, service updates, and client communication materials.
Support onboarding of new clients and explain company processes or services.
Identify client needs and communicate opportunities for additional services where appropriate.
Monitor service standards and contribute to continuous improvement.
Escalate unresolved issues to the appropriate department or manager.
